The Ours

Employee Productivity Dashboard

Employee
Position
Review
Efficiency
Response time
Completed
Incomplete
Avg. rating
Avg. review length

Task time & quality

KPIs are tracked per role. Quality columns adapt to the role's most relevant signal.

Role
Innkeeper
Volume in check-ins
Focus: Guest satisfaction & response time
Role
Housekeeper
Volume in rooms
Focus: Inspection pass rate & time / room
Role
F&B
Volume in covers
Focus: Order accuracy & table-turn time
On-time completion
83%
Across all roles
Avg. time variance
+1m
per unit (negative is better)
Rework / complaint rate
7.1%
lower is better
Throughput
8.0
units per shift
Employee
Completed
Exp / unit
Act / unit
Time variance
On-time
Quality
LB
Lena Brooks
Innkeeper
64 check-ins
12m
11m
1m faster
88%
4.6★ sat
ED
Elijah Davis
F&B host
180 covers
6m
5m
1m faster
94%
97% acc
IS
Isabella Santiago
Housekeeper
58 rooms
28m
36m
+8m slower
72%
86% pass
GP
Gloria Perez
Housekeeper
42 rooms
28m
25m
3m faster
90%
96% pass
MH
Marcus Hale
F&B server
165 covers
6m
6m
0m faster
88%
95% acc
LJ
Landon Johnson
Assistant innkeeper
51 check-ins
12m
15m
+3m slower
78%
4.2★ sat
NN
Natalie Nguyen
Barista
140 covers
5m
7m
+2m slower
70%
93% acc
Time variance per unit
Negative = faster than expected · Positive = slower
Lena
-1m
Elijah
-1m
Isabella
+8m
Gloria
-3m
Marcus
0m
Landon
+3m
Natalie
+2m
On-time vs. late tasks
Stacked share of on-time (sage) vs. late (track) per employee.
Lena
88%
Elijah
94%
Isabella
72%
Gloria
90%
Marcus
88%
Landon
78%
Natalie
70%

Performance

Completed tasks
Dec 1Dec 2Dec 3Dec 4Dec 5Dec 6Dec 7123
Average customer feedback score
Dec 1Dec 2Dec 3Dec 4Dec 5Dec 6Dec 7

Task completion

IS
Isabella Santiago
Housekeeper
Task completion
90%
LJ
Landon Johnson
Assistant innkeeper
Task completion
80%
NN
Natalie Nguyen
Barista
Task completion
70%
ED
Elijah Davis
F&B host
Task completion
60%